Top Message
Japan has become a "low birthrate and aging society" unlike any other in the world, and the Chugoku region is an area where aging is particularly noticeable. Taking into account the characteristics of each region, we set up a dispensing pharmacy in our drugstore and integrated three pillars: prescription reception, sales of products such as OTC drugs, cosmetics, and daily necessities, and home-visit care business, to support people living in rural areas. We aim to become a station in total healthcare. As the Tsuruha Group's philosophy of "providing affluence and comfort to our customers' lives" shows, what we value most is being a drugstore that values each and every customer and is trusted by our customers. That's it. Pharmacists and nutritionists are available for health consultations, beauty and make-up guidance is available, there is an easy-to-select selection of reasonably priced and convenient daily necessities, the sales floor is always clean and organized, and there is a parking lot. Our aim is to create a store that is trusted by customers in terms of people, products, and store environment, such as making it easy to park. In order to continue to be an indispensable drugstore in the community, we hope to further enhance our expertise and service, share happiness with local people, and grow together with the community. Tsuruha Group Drug & Pharmacy Nishinippon is a company that operates drug stores and dispensing pharmacies mainly in the Chugoku region. On August 16, 2015, Hearty Wants Co., Ltd., which had been operating drugstores such as "Wants" mainly in the Sanyo region, and Wellness Kohoku Co., Ltd., which had been operating "Drugstore Wellness" mainly in the San'in region, merged. , ``Tsuruha Group Drug & Pharmacy Nishinippon'' was born. The business environment in the drugstore industry is expected to become increasingly difficult due to intensifying competition to open new stores, restructuring, deregulation, and entry into other industries. However, the harsh environment also presents great opportunities. Stores that have a stable management base and always think from the customer's perspective will prosper, while stores that do not will decline. This may be obvious, but it is an environment where the differences clearly emerge. Thanks to your support, we were able to make a new start as the industry's largest drugstore company in the Chugoku region. Based on the Tsuruha Group's management philosophy of "providing affluence and comfort to our customers' lives," we will always focus on our customers from all perspectives and build a sense of trust with them.
