Human rights / Employment / Labor

Link to Human Capital Management (PDF)

Respect for the human rights and rights of employees

Basic policy

The Tsuruha Group employs approximately 50,000 employees throughout the Group, and we believe that it is the responsibility of the Tsuruha Group as a company to realize business activities that respect the human rights and rights of all employees. .. The Tsuruha Group complies with relevant domestic laws and regulations, supports international norms and frameworks related to human rights and labor, such as the United Nations' International Code of Human Rights and Guiding Principles on Business and Human Rights, and strives to improve corporate value through its practice. increase.

Respect for workers' rights

Tsuruha Group respects the three labor rights of workers and strives to maintain harmonious labor-management relations. Tsuruha Group has labor unions, including Tsuruha Union, Fukutaro Union, Tsuruha Group Drug & Pharmacy West Japan Union, Lady Pharmacy Union, and Drug Eleven Union, with approximately 27,000 members (including part-timers). Each company in the Tsuruha Group and each labor union hold repeated discussions at labor-management councils about the workplace environment, working conditions, and treatment of employees, in an effort to resolve various issues.

Eradicate long working hours

The Tsuruha Group complies with laws and regulations regarding working hours and promotes work styles that do not assume overtime. The personnel department and managers of each department manage the working hours of employees every month and check the advance plan and acquisition record of holiday acquisition. At stores, we have introduced a system that supports the organization of monthly work shifts to optimize working hours at each store and visualize the number of employees and man-hours.

Fair wages

The Tsuruha Group pays wages that exceed the minimum wage stipulated by laws and regulations in each region where stores are located. In addition, based on the personnel system, we strive to pay wages according to ability and results through self-evaluation and feedback interviews twice a year.

Occupational Safety and Health

We will ensure the safety and health of workers by creating a comfortable working environment and improving working conditions to prevent work-related injuries and illnesses (adverse effects on a person's physical, mental, or cognitive state).

The right to social security

We respect the right of people to have access to health insurance, pensions, social welfare systems and other benefits, both cash and in kind, without discrimination, in order to continue living a healthy and secure life when their lives become unstable due to injury, illness, unemployment, work-related accidents, retirement, etc.

Dealing with bullying and harassment

We have established a consultation desk in the Human Resources Department regarding bullying and harassment in the workplace. Each labor union has also set up a consultation desk, and both parties work together to deal with cases. The Harassment Prevention Regulations define harassment, protect the person seeking advice, protect the privacy of those involved, and set out how to respond to incidents.

Prohibition of child labor and forced labor

The Tsuruha Group prohibits child labor that deprives future children of their rights. The company regulations stipulate that the age of the hired employees should be at least 15 years old, and we thoroughly confirm the age at the time of hiring. In addition, any forced labor is prohibited from the viewpoint of human rights protection and legal compliance.

Prohibition of discrimination and respect for diversity

The Tsuruha Group discriminates on employee recruitment and personnel matters such as wages, duties and dismissals based on race, religion, gender, age, sexual orientation, physical disability, nationality, social origin, political views, etc. We are striving to create an environment where diverse employees can play an active role.

Gender-related human rights issues

Prohibit discrimination against minorities in terms of sexual orientation and gender identity, such as LGBT, and create a comfortable working environment for everyone.

Training and training

  • Tsuruha Group's Human Resource Development
    At Tsuruha Group, we provide training based on rank and function, primarily aimed at improving customer service and customer relations in stores, based on the "Tsuruha Group Education Program" formulated by Tsuruha Holdings' Human Resources Development Department.
    Developing human resources with high levels of expertise and service skills is the driving force behind Tsuruha Group's stores fulfilling the role of social infrastructure that supports local life and realizing our management philosophy of "bringing richness and comfort to our customers' lives."
    The training hours per employee for FY05 / 2024 was 32.7 hours per year.
Educational system diagram Tsuruha Group Education System for the Fiscal Year Ending May 2025

NIPPON Seminar

For foreign staff working at stores, we aim to learn about the differences in culture and customs between Japan and their home countries, deepen their understanding of the Tsuruha Group's management philosophy, and utilize it for customer service and services at stores. ..


Personnel data

FY05 / 2020FY05 / 2021FY05 / 2022FY05 / 2023FY05 / 2024
Number of regular employees male FY05 / 2020 4,989FY05 / 2021 5,663FY05 / 2022 5,839FY05 / 2023 5,568FY05 / 2024 5,680
woman FY05 / 2020 4,807FY05 / 2021 5,708FY05 / 2022 5,931FY05 / 2023 5,742FY05 / 2024 5,953
number of employees
(Number of regular employees + number of part-timers)
male FY05 / 2020 9,729FY05 / 2021 10,543FY05 / 2022 10,442FY05 / 2023 10,738FY05 / 2024 11,204
woman FY05 / 2020 32,245FY05 / 2021 36,267FY05 / 2022 35,656FY05 / 2023 36,226FY05 / 2024 37,411
Ratio of female managers * 1 FY05 / 2020 16.5%FY05 / 2021 17.5%18.6% FY05 / 2022FY05 / 2023 21.7%FY05 / 2024 23.4%
Employment rate of people with disabilities FY05 / 2020 2.2%2.2% FY05 / 20212.2% FY05 / 20222.3% FY05 / 2023FY05 / 2024 2.5%
Paid leave acquisition rate FY05 / 2020 60.0%66.1% FY05 / 2021FY05 / 2022 66.0%FY05 / 2023 58.8%FY05 / 2024 56.2%
Number of new graduates hired male FY05 / 2020 241FY05 / 2021 255FY05 / 2022 261FY05 / 2023 260FY05 / 2024 248
woman FY05 / 2020 521FY05 / 2021 699FY05 / 2022 564FY05 / 2023 510FY05 / 2024 516
Permanent employee turnover rate * 2 FY05 / 2020 6.2%4.1% FY05 / 20216.6% FY05 / 20227.4% FY05 / 2023FY05 / 2024 6.5%
     
FY05 / 2020FY05 / 2021FY05 / 2022FY05 / 2023FY05 / 2024
Number of regular employees (male) FY05 / 2020 4,989FY05 / 2021 5,663FY05 / 2022 5,839FY05 / 2023 5,568FY05 / 2024 5,680
Number of regular employees (female) FY05 / 2020 4,807FY05 / 2021 5,708FY05 / 2022 5,931FY05 / 2023 5,742FY05 / 2024 5,953
Number of employees (male)
(Number of regular employees + number of part-timers)
FY05 / 2020 9,729FY05 / 2021 10,543FY05 / 2022 10,442FY05 / 2023 10,738FY05 / 2024 11,204
Number of employees (female)
(Number of regular employees + number of part-timers)
FY05 / 2020 32,245FY05 / 2021 36,267FY05 / 2022 35,656FY05 / 2023 36,226FY05 / 2024 37,411
Ratio of female managers * 1FY05 / 2020 16.5%FY05 / 2021 17.5%18.6% FY05 / 2022FY05 / 2023 21.7%FY05 / 2024 23.4%
Employment rate of people with disabilitiesFY05 / 2020 2.2%2.2% FY05 / 20212.2% FY05 / 20222.3% FY05 / 2023FY05 / 2024 2.5%
Paid leave acquisition rate FY05 / 2020 60.0%66.1% FY05 / 2021FY05 / 2022 66.0%FY05 / 2023 58.8%FY05 / 2024 56.2%
Number of new graduates hired (male) FY05 / 2020 241FY05 / 2021 255FY05 / 2022 261FY05 / 2023 260FY05 / 2024 248
Number of new graduates hired (female) FY05 / 2020 521FY05 / 2021 699FY05 / 2022 564FY05 / 2023 510FY05 / 2024 516
Permanent employee turnover rate * 2 FY05 / 2020 6.2%4.1% FY05 / 20216.6% FY05 / 20227.4% FY05 / 2023FY05 / 2024 6.5%

* 1: Number of store managers, pharmacy managers, and managers and above
* 2: Retired during the term / (employee at the end of the term + retired during the term)

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